The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content appearing on this Web site is the property of:

    ADVANTAGE GEAR, INC
    Advantage Gear-Rocklin
    4670 Pacific St., Suite 100
    Rocklin, CA 95677
    Copyright © 2014-2023 ADVANTAGE GEAR, INC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2014-2023 ADVANTAGE GEAR, INC. All rights reserved.



  • Trademarks

  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by ADVANTAGE GEAR, INC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of ADVANTAGE GEAR, INC or any third party, except as expressly granted herein.



  • Use Of Site

  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. ADVANTAGE GEAR, INC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ADVANTAGE GEAR, INC believes that customer conduct violates applicable law or is harmful to the interests of ADVANTAGE GEAR, INC and its subsidiaries.



  • Privacy Policy

  • ADVANTAGE GEAR has incorporated this statement to demonstrate our firm commitment to privacy. Your trust is important to us, and we constantly strive to protect your confidential information. ADVANTAGE GEAR does not and will not sell, lend, trade or provide your personal information to any other companies or third parties.

    Any personal information you may submit to ADVANTAGE GEAR through this Web site is utilized for the sole purpose of ensuring the most convenient and satisfying customer experience. Our site uses forms to collect customer information, such as email address, mailing address, and credit card number. For security purposes, any credit card transactions are handled directly between the customer and the credit card processing company, and as such, no credit card information is stored by ADVANTAGE GEAR. Address information is used for billing purposes and ongoing marketing of promotions or discount offerings. Our customers have the option to request the restriction or suspension of these informational communications.
     
    ADVANTAGE GEAR's Web site may contain links to other sites, and is not responsible for the privacy practices or the content of such Web sites. We encourage parents to monitor children’s use on the World Wide Web as an additional preventative measure to ensure that personal information is not released, without parental consent.


  • Consumer Agreement
  • It is the responsibility of the purchaser and the user of products and equipment sold by ADVANTAGE GEAR to:
     
    1. Read, understand and follow the product and equipment labels and instructions. Catalog descriptions and illustrations are not instructions, but are intended solely for the reader's convenience. If you need technical interpretation of instructions, call or write to product manufacturer.
     
    2. Inspect the product and equipment before and after each use, following the manufacturer's instructions. Comply with NFPA and ANSI standards and recommendations that apply to each product and piece of equipment.
     
    3. Determine if the product is suitable for its intended use, and that it meets all applicable standards and regulations.
     
    4. Receive training in the proper use of the product, and in the appropriate techniques involved in its use. Proper training includes safety procedures, limitations of the product, inspection of the product, and risk management. If you need information on training, call or write to the product manufacturer. Do not alter the product in any way. Repairs must be done only according to the manufacturer's instructions.
     
    5. Use good judgment and adequate safety precautions. Do not exceed the limitations of the product or the user's skill. Practice risk management at all times.
     
    By using advantagegear.com, and through your purchase, you acknowledge and attest that you understand these risks, and you take full responsibility for your own actions. You acknowledge that you hold advantagegear.com harmless from and against any loss, cost, liability or damage (including reasonable attorney's fees and costs) resulting from any claim, suit or proceeding (threatened or otherwise) made or brought against Advantage Gear, Inc. based upon any use or purchase of products or services provided by advantagegear.com.


  • Shipping & Delivery

  • At this time, ADVANTAGE GEAR, INC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Additionally, ADVANTAGE GEAR, INC ships merchandise to Canada, FPOs and APOs, but not to other international locations.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All in-stock items will be shipped in 5 business days of order confirmation. Any item not in stock will usually be shipped within 10 business days of order confirmation.   Please note that there are times, such as fire season, academy class, or manufacturing productions delay that demands for uniforms; and we cannot meet the estimated shipping time above.   ADVANTAGE GEAR, INC. works tirelessly to ensure that each order is handled with importance care.  Unless other arrangements are made all orders are shipped via UPS Ground or USPS Parcel service.
     
    International, overnight or expedited shipping requests are available at an additional charge, and you may contact us at (888) 293-GEAR for a price quote. 
    ADVANTAGE GEAR, INC. handles each order on a first come, first serve basis.  It you need your order expedite, please contact us at (888) 293-GEAR for a price quote and availability.
     
    Please ensure that you review carefully your correct shipping address information, when selections are made via the website, as any packages shipped to an incorrect address will not be reshipped without repayment from the customer for both the items and reshipping charges. If a change of address takes place it is the customer’s responsibility to notify ADVANTAGE GEAR of the new information. ADVANTAGE GEAR will not be responsible for items or packages send to a non-current address if we were not notified of the change.
     
    For your protection, please ensure a timely pickup from your porch or doorstep, as all shipments are FOB your shipping address.   ADVANTAGE GEAR is not responsible for lost or stolen shipments from your doorstep or home.


  • International

  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. ADVANTAGE GEAR, INC is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

    Please contact ADVANTAGE GEAR at 888-293-GEAR regarding international orders and shipments.



  • Sales Tax

  • ADVANTAGE GEAR, INC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties

  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. ADVANTAGE GEAR, INC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. ADVANTAGE GEAR, INC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL ADVANTAGE GEAR, INC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by ADVANTAGE GEAR, INC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. ADVANTAGE GEAR, INC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not ADVANTAGE GEAR, INC.

    The inclusion of material on this server does not imply any endorsement by ADVANTAGE GEAR, INC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although ADVANTAGE GEAR, INC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

     

    The information provided on advantagegear.com is provided for making purchasing decisions only. The information and advice regarding products sold on advantagegear.com is NOT a substitute for competent instruction and training in technique and safety. Products and equipment sold by Advantage Gear, Inc. are intended for use by professionals trained and experienced in the use, inspection and maintenance of these products. Other purchasers, such as rescue workers and sportsmen involved in risk sports, will be held by the same standards of experience and training as professionals.
     
    Rescue work by its nature is very dangerous and requires special equipment as well as special training. It is the responsibility of the user of this equipment to obtain competent instruction and take adequate precautions for safety when using this equipment.
     
    Advantage Gear, Inc. is not liable for any damages arising from abuse or improper use of products and equipment purchased from Advantage Gear, Inc., or failure to follow safety precautions, or breach of the "Responsibilities of the Purchaser" cited below. Adequate training and judgment are needed to reduce the risks inherent in the use of the products and equipment purchased from Advantage Gear, Inc. These risks are out of the control of Advantage Gear, Inc., and liability is the sole responsibility of the purchaser and user.
     
    Advantage Gear, Inc. warrants that the products and equipment are as described on advantagegear.com, but no other express warranty is made in respect to the products and equipment. If any model or sample was shown purchaser, that model or sample was used merely to illustrate the general type and quality of the product, and not to represent that the product would necessarily conform to the model or sample.
     
    The products and equipment sold from Advantage Gear, Inc. are purchased by the purchaser "as is" and Advantage Gear, Inc. does not warrant that they are of merchantable quality or that they can be used for any particular purpose.
     
    In the unusual event Advantage Gear, Inc. makes an error in processing your order you are entitled to a full refund, and only a full refund.


  • Return Policy

  • ADVANTAGE GEAR, INC reserves the right to change its payment procedures at any time without prior notice to you.

    Cancelation of internet orders must be made in writing to advantagegear@advantagegear.com.  Advantage Gear reserves the right to decline a cancelation on special order garments once the garment is ordered from the manufacturer.

    The return policy of ADVANTAGE GEAR becomes effective immediately once an order is PLACED, not when the order ships or is received.
    All merchandise cannot be returned without a Return Authorization Number. For your convenience, ADVANTAGE GEAR provides you with a return authorization number by calling our Operations Manager at (916) 865-7807 prior to submitting any item you wish returned. At that time we may ask your reason for return. ADVANTAGE GEAR does not provide labels for return of your merchandise.   Please make sure to send your return by means of a trackable method.   ADVANTAG GEAR is not responsible for lost returns.  Returns will not be accepted without the return authorization number written on the outside of the box.  All returns must be shipped to ADVANTAGE GEAR, 4670 Pacific Street, Suite 100, Rocklin, CA 95677. All merchandise must be returned within 30 days from the date of purchase.
     
    Items valued at less than $100.00 may be returned for a refund within 30 days from the date of purchase, provided that the item(s) is not used, worn, damaged, and must be in its original packaging in re-sellable condition. Any item returned for a refund will be charged a 20% re-stocking fee.  No re-stock fee will be charged on items returned for an in store credit providing the entire credit is within 30 calendar days.   You may only return an item once. No item or combination of items equaling $100 or more can be returned for refund or credit.  Special order items (including ALL SureFire Flashlights) may not be returned. 
     
    Garments may be exchanged one time for a different size, at no charge within 30 days from the date of purchases. 
    Garments cannot be returned/exchanged if they have been washed, worn or soiled, or if they have had laundry tapes applied to the garment. 
    Garments cannot be returned/exchanged if they have been altered (including patches). 
    Garments cannot be returned/exchanged if they are custom garments, special garments or of non-stock colors or sizes.
    Boots may be exchange one time for a different size, at no charge within 30 days from the date of purchase, provided the Boots have not been used, worn, or damaged and must be in its original packaging in re-sellable condition.  
     
    We're sorry but Books, Training Manuals any printed or reference materials may not be returned.
    Any merchandise returns/refunds will not include the cost of shipping. International returns will be for the cost of the item only.
     
    Advantage Gear, Inc. will absorb a one-time reshipping fee for an exchange in merchandise (excluding international shipments). Any future exchanges or returns will be the customer’s responsibility.
     


  • Store Hours

  • Customer service is available from 9:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday. Our retail location is located at 4670 Pacific Street, Suite 100, Rocklin, California; and is open Monday through Friday from 9:00 a.m. to 5:00 p.m. Pacific Time.



  • Miscellaneous

  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. ADVANTAGE GEAR, INC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of ADVANTAGE GEAR, INC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and ADVANTAGE GEAR, INC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and ADVANTAGE GEAR, INC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by ADVANTAGE GEAR, INC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.

    SPECIAL ORDER GARMENTS:  Special Order and/or Cut-to-Order garments are non-cancelable/non-returnable once the order is placed.  Please note that cut-to-order or special order garments made take up to 8 weeks for delivery.